Tourism Strategic Planning

Building the Roadmap Before the Journey Begins

We work with destinations to create comprehensive tourism strategies grounded in place, people, and performance. Our approach is rooted in deep fieldwork and stakeholder alignment—combining immersive audits with data-driven insights to define a destination’s identity, assess capacity, and establish a shared vision for growth. From the first site visit to the final five-year roadmap, every step is structured to move strategy into implementation.

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Trove's Approach
Understanding the Destination: Experiences, Airlift and Capacity

Trove begins by conducting a full destination audit—physically mapping out accommodations, experiences, attractions, and infrastructure while observing the visitor journey at ground level. We supplement this with data on airlift, pricing, booking flows, and visitor behavior to understand bottlenecks and opportunities. Equally important is how the destination is perceived: we design custom surveys to test awareness, emotional associations, and traveler interest in emerging segments, drawing on inputs from residents, diaspora, and target source markets.

Aligning the Vision

We establish a local Tourism Steering Group composed of public, private, and community actors. Through in-depth interviews, working sessions, and validation workshops, this group co-develops the strategy with us. We then build out detailed market segmentation frameworks that identify the most promising visitor groups by origin, behavior, and motivations. We review connectivity and transport systems to recommend improvements to access and affordability. Every insight we generate feeds into a cohesive, stakeholder-owned strategy.

Activating the Plan

The final plan is structured around five or six core pillars—such as heritage, wellness, entrepreneurship, sustainability, or product development—each with its own goals, actions, and timeline. We include a full inventory of tourism offerings, an experience gap analysis, and specific interventions to improve quality and coordination. A sustainability framework addresses both environmental and community impact, including equitable hiring practices, climate risk adaptation, and visitor flow management. A five-year action plan lays out priorities by stage, while a full monitoring and evaluation system ensures accountability through clear KPIs and annual reporting templates.

Trove’s strategic planning work is currently in use across destinations including Cabo Verde, Barbados, Cambodia, and the South Pacific. These are not strategies that sit on shelves—they guide real investment, shape governance, and build a foundation for long-term, values-driven tourism growth.